In order for our end-to-end solution to work correctly, we operate a rigorous compliance framework that includes:

  • Multi-layered compliance checks
  • Use of a world leading vetting software to assess member suitability
  • Ongoing financial and anti-money laundering checks for members and prospects
  • All traded products require independent lab analysis prior to any transactions

Due diligence

In order to offer the highest level of security for our members, we run intensive KYC (Know Your Customer) checks for all parties who wish to gain access to Canxchange. We leverage a world leading vetting software/platform to facilitate our due diligence efforts and assess member suitability. Counterparts can only access our services once our team is confident with the results of the exhaustive background checks. Our process is in line with the rigour of financial institution standards, providing ultimate trust and reassurance for our member network. We always inform prospects of the type of data we are collecting and how we intend to use it, prior to them beginning our due diligence process.


Due diligence process

We verify the identity of all prospects and assess their suitability of doing business with Canxchange and our members (anti-money laundering analysis). To do so, we carry out the following verifications: 1. Customer Acceptance Policy, 2. Customer Identification Procedures, 3. Monitoring of Transactions & 4. Risk Management.


Ongoing due diligence

We have implemented further controls, once the member has platform access, to add an extra layer of security and trust for our network: Collection and analysis of basic Personally Identifiable Information (PII), in line with GDPR Identification of the member’s risk in terms of the tendency to commit money laundering, terrorist finance or identity theft. Creation and assessment of a ‘Customer Profile’ on the basis of a member’s transactional behaviour. We monitor a member’s transactions against expected behaviour and recorded profile as well as that of the member’s peers.

Laboratory analysis

We offer our members samples for all traded product, accompanied by a Certificate of Analysis (COA). We partner with global laboratories to guarantee the quality and attributes of all traded product.


Good Manufacturing Practice describes the minimum standard that a medicines manufacturer must meet in their production. Leading EU GMP suppliers are part of the Canxchange member network and their product is readily available on our platform.


Good Agricultural and Collection Practices, provides general technical guidance on growing, collecting and processing of medicinal plants and herbal substances for the sustainable production of herbal products classified as medicines. GACP suppliers are part of our member network and their product is readily available on our platform.


Good Distribution Practice is the minimum standard that a wholesale distributor must meet to ensure that the quality and integrity of medicines is maintained. Leading GDP suppliers are part of the Canxchange member network and their product is readily available on our platform.